Fair Purchase & Anti-Reselling Policy

To protect fairness for our collector community, we strictly limit purchases of the same release to 3 units per customer / household / shipping address. Multiple separate orders containing the same release, or attempts to bypass this limit, will automatically trigger internal review. If we reasonably determine that orders were placed for the purpose of resale, bulk flipping, or bypassing purchase limits, we reserve the right to cancel such orders.

In these cases, payment processing fees are not refunded (as they are retained by the payment processor), and an additional $10 operational & manual processing fee may be deducted per affected order to cover administrative and handling costs. The remaining amount will be refunded to the original payment method.

If we determine confirmed reseller or scalper activity, we may permanently block your customer account, shipping address, email, and IP from ordering with us in the future. Our goal is to keep releases available to genuine fans and collectors, and we apply this policy consistently and respectfully. If you believe your order was reviewed or cancelled in error, please contact us and we will be happy to take a second look.

Note: This policy applies only to cases involving repeated or excessive purchases of the same release or suspected reseller activity. Normal orders are not affected. If you place a regular order and request a cancellation for personal reasons, or if we cancel your order for reasons unrelated to reseller behavior, you will receive a full refund of the amount paid.